Returns & Exchanges
At Rocky Talkie, we stand by the quality of our gear and offer a 30-day return window for items in original condition. If your equipment doesn't meet your adventure needs, we'll help you find the right solution through a return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
- 3.Package Your Gear
Securely pack the items in their original packaging, ensuring all accessories and manuals are included before attaching the shipping label.
- 4.Receive Your Refund
After our warehouse team inspects the returned equipment, your refund or exchange will be processed within 5-7 business days.